Terms and conditions of sale and supply to Private (that is non trade) buyers

We value your custom and our reputation and these will always be the most important part of our dealings with you. If something does go wrong you have legal protection.

The following information does not in any way infringe or reduce your statutory rights:

You have a right to privacy.

We do not collect any information about individuals (personal information) except where it is specifically, knowingly and necessarily provided for an order to be processed or your enquiry to be dealt with.

Certain contractors may have such access to information you provide as it needed to fulfill their contractual obligations to us. Such contractors may include from time to time credit card processing agencies, computer and information technology suppliers, delivery companies and others concerned with marketing, banking and security issues. Contractors are not allowed to retain information for their own activities.

Web servers record numbers of pages and pictures accessed for pricing (to us!) and maintenance issues.

No information you supply to us will be passed to any third party except as mentioned above without your express consent.

No "cookies" and no software which can "spy" on your computer are installed on this website by us.

If you have any concerns about privacy write to the seller at the address below.

Sale, supply and returns

The seller is Hydrotek-Wallguard Limited. The sellers registered address and address for correspondence is Essex House, High Street, Chipping Ongar, Essex CM5 9EB. Telephone number 01277 365580. Facsimile number 01277 364 745 Company Registration number 4333978   VAT registration number 638 0548 29

All goods offered on this site are new.

Unless you are notified in advance to the contrary delivery will normally be within seven days and in any case within twentyeight working days after you have placed your order. A working day is deemed not to include a Sunday or public holiday. 

You may cancel your order in writing to the seller's address within seven working days of the first day after you received your goods. Goods returned must be sent by registered carrier at your own expense and received by us undamaged in the seller's original packaging and you will receive a full refund of the purchase price. Refunds will be made within thirty days.

Illustrations are not to scale and variations in appearance may occur. Specifications are subject to change without notice but you will be advised of any differences at the time of order and have the opportunity to reconsider.

In any case of dispute the Courts of England shall have jurisdiction and all matters shall be settled in accordance with English law.